Privacy Policy for Mehndi Planet

  1. Introduction

Mehndi Planet is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website to browse or place orders.

  1. Purpose of the Website

Mehndi Planet’s website is designed solely for customers to browse products, add items to their cart, and place orders by providing necessary details like name, address, and phone number.

  1. Information We Collect

Personal Information:

Name, address, phone number, and email (if applicable).

Order Details:

Products ordered, delivery preferences, and payment method.

Technical Information:

Automatically collected data, such as IP address and browser type, through cookies to enhance your experience.

  1. How We Use Your Information

We use the collected information for the following purposes:

To process and deliver your orders.

To contact you for order confirmation or resolve any issues.

To send promotional offers or updates (only if you opt-in).

To improve our website’s functionality and customer experience.

For Campaigns and Tracking:

Customer data is shared with Facebook and Google for tracking purposes, allowing us to create targeted campaigns and improve promotional activities.

  1. Payment and Order Cancellation

Payment options include Cash on Delivery (COD) and advance payment via bKash or Nagad.

Orders can be canceled during the confirmation call, but once confirmed and dispatched, they cannot be canceled.

  1. Delivery Information

Delivery Time:

Within Dhaka: 24 to 48 hours.

Outside Dhaka: 2 to 4 days.

Delivery Charges:

Dhaka: 60 BDT.

Outside Dhaka: 100 BDT.

Free Delivery: Occasionally available during special promotions.

  1. Products Offered

Mehndi Planet offers hand mehndi, nail mehndi, and hair mehndi. Additional products may be introduced in the future.

  1. Allergies and Precautions

Our mehndi products are made with natural ingredients, including lemon juice, sugar, eucalyptus essential oil, and lavender essential oil.

Customers with allergies to these ingredients should perform a patch test before full application. Mehndi Planet is not responsible for any adverse effects caused after use.

  1. Data Protection and Security

Your personal information is stored securely and protected against unauthorized access.

Payment details are processed through secure third-party platforms and are not stored on our servers.

Cookies are used to enhance website functionality and personalize user experience.

  1. Third-Party Sharing

Mehndi Planet does not sell or rent customer information to unauthorized third parties.

Customer data is shared with trusted partners like Facebook and Google for tracking and improving promotional campaigns.

Information is also shared with delivery partners to ensure efficient order processing.

  1. Your Rights

Access and Correction: Customers can request access to their personal data and request corrections if needed.

Data Deletion: Customers may request the deletion of their data, subject to legal and operational requirements.

Opt-Out: Customers can opt-out of promotional communications by contacting us.

  1. Business Certifications

Mehndi Planet holds a trade license, TIN certificate, BIN certificate, and trademark registration. BSTI certification is currently in process.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Phone: 01753426525

Email: [email protected]

  1. Changes to This Policy

Mehndi Planet reserves the right to update this Privacy Policy as needed. Customers are encouraged to review it periodically for any changes.

By using our website, you agree to the collection and use of your personal data as outlined in this Privacy Policy.

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